Part-time Representative for Customer Service and Content Curation

Remote · Customer service

Description

We are looking for a part-time Representative for customer service & content curation, preferably in a Southeast Asian timezone, to be able to timely respond to requests from customers and icon designers from nearing timezones.

Tasks include:

The position is part-time with approximately 15 hours a week. However, you will have flexible work hours and will be able to work remotely, with some hours on the weekends.

Requirements

The ideal candidate has:

Benefits


ABOUT ICONFINDER

The company

Iconfinder is an icon search engine and marketplace where customers can find a vast array of content for apps, websites, presentations, and other designs. Through Iconfinder, developing an app becomes much faster and an entire step in the development process can often be skipped!

We are a small international team based in the lovely city of Copenhagen, with some of us working remotely. Together with a passionate community of icon designers, we are building the world's most popular icon site. Our mission is to help designers make a living doing what they love. At the same time, we hope to put more good design out into the world.

The team and working style

Being a small, young team helps us stay flexible and agile, while also keeping a friendly and relaxed atmosphere at work.

We have daily stand-ups every morning, where we share what each one of us is working on. Everyone joins the discussions about the product and everyone has a voice. We work in short, 3-week sprints where we focus on well-defined projects. In between sprints, we have a buffer week dedicated to small improvements, to fixing issues, and to learning something new. We are continually re-evaluating the tools we use, to make sure that they are the right ones for us.

We stay flexible and facilitate part-time and remote work. All communication happens on Slack and over video-calls so that all team members can stay up to date with all news and decisions. We keep track of all tasks using Trello.

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